Create standards to measure how shared mobility is making our communities and our society more equitable. Use these outcome measures widely.

Shared mobility's contributions to making our communities and society more equitable needs to be measured. We particularly need to know how shared mobility is helping households reduce their dependence on private car use and if this is making our communities and society fairer and less unequal. Standardized metrics, built on data interoperability and public-private data-sharing agreements (guided by data ethics and privacy safeguards) mean we can compare how well shared mobility serves our communities vs private cars, and compare neighborhood to neighborhood, city to city, rural areas to rural areas, etc. Standard metrics will allow us to put in improvements that make shared mobility work better, especially for the most neglected and underserved people and places. We can use shared mobility to redress, maybe correct, institutionalized racism and inequality. We can use shared mobility to make our cities and rural areas more accessible to people with disabilities. 

We should:

  • Work with communities to understand what matters and what to measure to make shared mobility more equitable and accessible in their local context and across cities and rural areas

  • Pay particular attention to how shared mobility services work (or do not work) in communities most affected by poverty and pollution. This includes economically disadvantaged, low-income, unbanked, and environmental justice communities as well as neglected rural areas. Make sure the metrics include access to work and opportunity, and access to basic needs and amenities.

  • Make sure the people who work in shared mobility have a voice, good working conditions, just opportunities and compensation, and are not exploited 

  • Make sure there are equitable requirements for all shared mobility drivers/operators

  • Ensure that machine learning algorithms and artificial intelligence (AI) systems deployed in shared mobility have ethical safeguards and do not amplify, carry forward, or obscure racial or economic discrimination or threaten individual privacy

  • Use the community-defined metrics to plan, prioritize,  evaluate, and target our public and private sector investments in shared mobility for impact where it is needed most

  • Use the standard metrics to communicate equity impacts (including who has access to shared mobility and how many households downsize to just one or no cars because of shared mobility) and to reward performance that actually makes a difference for households and communities.

EQUITY